Website Maintenance from Hildesheim That Takes the Worry Off Your Plate
We take over updates, backups, security and monitoring for you on an ongoing basis — with a dedicated contact from the region instead of an anonymous hotline. Maintenance from 49 € per month net, cancellable monthly and adjustable at any time.
24h
response to your enquiry
24/7
availability monitoring
1–2 hrs
response on the Premium package
daily
automatic backups
Maintenance packages · monthly, net plus VAT
- Updates only after testing on a staging environment
- Daily backups with tested restoration
- Round-the-clock monitoring with an agreed response time
- A dedicated contact instead of a call center
Business 89 € per month, Premium 179 € per month. Cancellable monthly and switchable at any time — also for websites that did not come from us. All prices net plus VAT; the initial consultation is free. You will find all guide prices collected on our pricing page.
Many websites run for years without care until it is too late: outdated software gets hacked, an update breaks the site, an outage goes unnoticed for days or the content is so old that it harms rather than helps. Maintenance means preventing all of this before it happens. As a web agency from the Hildesheim region, we continuously take care of your website: we keep the technology current, secure your data, monitor availability and, on request, also maintain your content. This keeps your appearance reliable without you having to worry about it. You can see which further building blocks we offer in our services overview. Because we are based in the region, in the event of a fault someone who knows your website is reachable — and can come by in person if needed.
Why Website Maintenance Is Not a Luxury
A website consists of many building blocks that are constantly being developed further: the content management system, extensions, the server environment and the security mechanisms. If these building blocks are not regularly updated, gaps arise that attackers can exploit. At the same time, content ages, load times deteriorate and small errors creep in. Maintenance ensures that your website does not quietly decay but stays up to date. This protects not only against technical problems but also against reputational damage when visitors encounter a broken or outdated site.
Regular Updates
We keep the content management system, extensions and server environment up to date. We apply updates in a controlled manner after testing them on a staging environment, so your site does not break unexpectedly.
Automatic Backups
Daily backups of the database and files ensure that nothing is lost in an emergency. We test the restoration regularly, because a backup is only as good as its successful restore.
Security and Hardening
We configure security measures, apply security updates promptly and reduce attack surfaces. This significantly lowers the risk of your site being compromised.
Round-the-Clock Monitoring
We monitor the availability of your website continuously. If the site goes down or responds unusually slowly, we are notified automatically and can react, often before you even notice.
Performance in View
We keep an eye on your site's load times and optimize as needed. Fast sites keep visitors longer and are rated better by search engines.
Content Upkeep
On request, we also take over adding new text, images, opening hours or promotions. This keeps your site current without you having to learn the system yourself.
What Happens When Care Is Neglected
An unmaintained website is a creeping risk. At first glance everything works, but in the background problems accumulate. Outdated software is the most popular gateway for automated attacks that scan the web around the clock for vulnerable sites. If a site is compromised, it can distribute malware, be penalized by search engines or be abused for spam. The damage then affects not only the technology but also your reputation.
But even without an attack, missing care becomes noticeable. Updates left undone for months can eventually only be caught up with great effort. Content ages and conveys an unprofessional impression. Outages go unnoticed when no one monitors availability. And in an emergency, a current backup is missing to quickly restore the site. These are precisely the risks we take off your plate with continuous maintenance.
Outdated Software Is the Most Common Gateway
Our Maintenance Packages at a Glance
Every website has different requirements. A small business-card site needs less attention than an online shop processing orders every day. That is why we offer our maintenance in three tiered packages based on actual need: Basic at 49 €, Business at 89 € and Premium at 179 € per month, each net. Which package suits you, we clarify in a personal conversation. The packages can be individually adjusted, and you can switch at any time if your requirements change. You can see the full comparison directly below.
Basic
For smaller websites with manageable care needs. Includes regular updates, daily backups, basic availability monitoring and the application of security updates. From 49 € per month net.
Business
For companies that need more security and responsiveness. In addition to the basic package: performance monitoring, faster response times and a fixed contingent for content changes. 89 € per month net.
Premium
For business-critical sites and online shops. Extended monitoring, prioritized handling, regular status reports and a generous contingent for ongoing upkeep. 179 € per month net.
Our Maintenance Packages Compared
All prices net plus VAT, cancellable monthly. Every package begins with a short inventory check and a free initial talk.
Basic
For smaller websites with manageable care needs.
- Monthly updates after staging tests
- Daily backups of the database and files
- Round-the-clock availability monitoring
- Security updates applied promptly
- Response on the next business day
Business
For companies that need more security and speed.
- Everything from the Basic package
- Updates twice a month
- Performance monitoring of load times
- Response time of 4 hours on business days
- Contingent for content changes
- Status report every quarter
Premium
For business-critical sites and online shops.
- Everything from the Business package
- Weekly updates
- Backups with tested restore
- Response time of 1–2 hours on business days
- Generous care contingent
- Monthly status report
All prices net plus VAT, cancellable monthly. We also take over existing websites after a short inventory check. You will receive a binding offer after a short, free initial consultation.
| Feature | Basic 49 € | Business 89 € | Premium 179 € |
|---|---|---|---|
| Software updates | monthly | 2× monthly | weekly |
| Backups | daily | daily + test | daily + restore |
| Availability monitoring | 24/7 | 24/7 | 24/7 |
| Response time on outage | next business day | 4 hours | 1–2 hours |
| Performance monitoring | not included | included | included |
| Content upkeep | not included | small contingent | large contingent |
| Status report | not included | quarterly | monthly |
What Is Inside a Maintenance Package
Maintenance is more than occasionally pressing an update button. Behind a good maintenance package is a well-considered process that permanently ensures security, stability and currency. The following building blocks form the backbone of our care and are provided to varying extents depending on the package.
- Updates to the content management system, extensions and server environment after testing on a staging environment
- Daily backups of the database and files with regularly tested restoration
- Prompt application of security updates and hardening of the configuration
- Continuous availability monitoring with automatic notification in case of outages
- Monitoring of load times and optimization when noticeable deteriorations occur
- Content upkeep of text, images, opening hours and promotions within the agreed scope
- A personal contact for questions, no call center and no changing responsibilities
- Understandable status reports so you can follow what is happening to your site
Updates Without Nasty Surprises
Updates are necessary, but they also carry a risk: sometimes a new version of an extension does not get along with the rest of the site, and suddenly something stops working. That is why we do not apply updates blindly directly on your live site. Instead, we first test them on a separate staging environment. Only when everything works there as expected do we transfer the update to your public website. Should a problem occur against expectations, the current backup lets us quickly return to a working state.
This approach distinguishes professional maintenance from a pure automatism that simply applies everything and hopes nothing breaks. Especially for websites with custom functions or an online shop, this diligence is important, because an outage here costs revenue immediately. We take the time to apply updates responsibly so your site runs reliably.
Availability and Fast Response With a Contact Nearby
A website is only useful when it is reachable. If it goes down, you lose enquiries, orders and trust, often without noticing, when no one monitors availability. That is why we keep an eye on your site around the clock. If the website no longer responds or answers unusually slowly, we are notified automatically and can investigate the cause, frequently before you even learn of the problem. Depending on the chosen package, different response times apply, which we agree on clearly with you in advance.
We cannot assure uninterrupted operation, because factors like power outages or disruptions at the hosting provider are beyond our control. What we do, however, is everything in our power to detect outages early, react quickly and keep availability as high as possible. Our hosting takes place on servers in Germany, which supports short paths and good reachability.
How Fast We React to an Outage
If your website goes down, every minute counts. Our monitoring reports the outage automatically, usually before you notice it yourself. The agreed response time depends on the chosen package — on the Premium package it is 1 to 2 hours on business days.
- Automatic notification around the clock
- Response of 1–2 hours on the Premium package
- Return to the last clean state via backup
Content Upkeep So Your Site Stays Alive
Technical maintenance alone is not enough if the content ages. If you want to develop content systematically, see our content marketing, and if you want to renew the site from the ground up, see the website relaunch. A site with opening hours from the year before last or a promotion that has long expired leaves a poor impression. On request, we therefore also take over the content upkeep of your website. You simply send us what should be changed, and we implement it promptly: new text, current images, changed opening hours, seasonal promotions or additional pages. This keeps your appearance current without you having to learn an editing system.
If you prefer to do it yourself, that is also possible. We set up a system that lets you update text and images without technical knowledge, and we continue to take care of technology, security and backups in the background. This way you decide for yourself how much you hand over and how much you keep in your own hands. Anyone who also wants to align their content strategically for search engines combines maintenance with our search engine optimization.
Backups That Really Help in an Emergency
A backup is only worth something if it can actually be restored in an emergency. Many website operators rely on backups that have never been tested and only discover in the event of damage that restoration does not work. We take a different approach: our backups cover both the database with all content and the files of your website, and we test the restoration regularly on a separate environment. This way we know that in an emergency a working state actually exists, instead of merely owning a file that fails at the decisive moment.
Should something ever go wrong, for example through a failed intervention, an attack or a technical defect, we can reset your website to an earlier, clean state. This significantly shortens the time during which your site is only partially reachable. Especially for businesses whose customers inform themselves or make contact via the website, this security is worth a lot. A well-maintained backup strategy is the insurance you hope never to need and are very glad to have in an emergency.
Understandable Reports Instead of Technical Gibberish
You do not need any technical expertise to understand what is happening to your website. We report to you in clear language which updates were applied, whether there were any anomalies and how your site's availability stands. This transparency builds trust and gives you the good feeling that someone is actually taking care. Instead of overwhelming you with technical jargon, we explain only what is relevant to you and are available personally for follow-up questions. This way, maintenance remains tangible for you, even though the actual work runs in the background.
Your Maintenance Report — Plain, Not Cryptic
You do not need technical knowledge to see what is happening to your website. Depending on the package, you receive a status report in clear language: quarterly on the Business package, monthly on the Premium package. At a glance, you see that someone is taking care.
- Which updates were applied
- Whether backups and monitoring ran cleanly
- What is coming up next
What Belongs to Every Maintenance Plan
How You Get Started With Maintenance — Personally, From the Region
Getting started with our ongoing support is straightforward, whether we built your site or not. We also take over existing websites that originally came from someone else. The process is done in a few steps, and shortly after, your site is in good hands.
Inventory Check
We look at your website: the technology in use, how current the software is, existing backups and possible security gaps. This way we know what needs to be done and which package fits.
Define Package and Scope
Together we choose the right maintenance package — Basic, Business or Premium — and define whether content upkeep is included. You receive a transparent quote without hidden costs.
Setup and Securing
We set up monitoring and automatic backups, bring the software up to date and fix obvious weaknesses. This lays the foundation.
Ongoing Support
From now on, we take care of your site continuously. You have a dedicated contact, receive understandable reports and can rely on a secure, current appearance.
Typical maintenance cases from the region
Anonymised, illustrative project journeys from our project experience – not named client references and not guaranteed outcomes. We discuss your situation in the free initial consultation.
Also for Third-Party Websites
Your Website Deserves Ongoing Care
Whether we built your site or not — in a short initial talk we check its condition and recommend the right maintenance package. Free and without obligation.
Why maintenance is no luxury is shown in our article on website maintenance and security for local businesses. Just as important is the question of who actually owns the domain and access data — clear responsibilities save a lot of time in an emergency. If you would like to bundle care and hosting, see web hosting and domains. And because speed is part of upkeep, the article on how to improve your website loading time is worth reading too.