Frequently asked questions
Common Questions for Your Web Agency in Hildesheim
From the first idea to ongoing support: here you will find answers to the questions companies in Hildesheim, Hannover and the Leine valley ask us most often. If your question is not included, we are happy to answer it personally, no call center, but your dedicated contact.
In short and in plain language
This page answers common questions people ask us. We are a web agency from the Hildesheim region.
Some questions are about web design, which means how your website looks and works. Others are about SEO and Google Ads. SEO means your site is easier to find on Google. Google Ads are paid ads on Google.
Other questions are about costs and how a project runs. Some are about technology, data protection and care for your site after launch.
You get a dedicated contact person. The first talk is free and without obligation.
Is your question not here? Write to us or give us a call.
General Questions About the Agency
- Who is behind the web agency Hildesheim? Behind the appearance is a well-coordinated team that conceives and builds websites, manages online marketing and gives you a dedicated contact. So you do not speak with changing…
- Do you only work with clients from Hildesheim? Our focus is on Hildesheim, Hannover and the Leine valley with towns like Sarstedt, Elze, Gronau, Bad Salzdetfurth, Alfeld and Springe. The geographic proximity is a real…
- Which industries do you develop websites for? We work across industries but have particular experience with trades and crafts, hospitality, health professions, retail, clubs and service providers. Each of these industries has…
- What sets you apart from a website builder kit? A builder kit is cheap and quick to get started, but you are bound to templates, technical limits and a single provider. As soon as you need something special, a custom function…
- Do I get a dedicated contact? Yes, that matters to us. From the first enquiry through the implementation to ongoing support, you have the same contact person who knows your project, your industry and your…
- Can we meet in person? Gladly. Precisely because we are rooted in the Hildesheim region, we value personal conversation, because many things can be discussed faster and more clearly face to face than…
Questions About Web Design
- Is my website automatically optimized for smartphones? Yes. We always design mobile first, because a large share of website visits come from smartphones today. Your site automatically adapts to every screen size and is just as easy to…
- What does accessible web design per BFSG mean? Accessibility means that as many people as possible can use your website, including people with visual, hearing or mobility impairments or those who navigate by keyboard or screen…
- Can I change content myself later? On request, yes. We set up an editorial system that lets you update text, images, opening hours, prices or promotions yourself without programming knowledge. You receive a…
- Do you design individually or from a template? We design individually, tailored to your company, your industry and your goals. So you do not get an interchangeable stencil into which only your logo is inserted, but an…
- Do I need my own text and images? Your own content is helpful but not a must. If you have text, logos and photos, we incorporate them and bring them into a coherent form. If not, we support you in creating…
- How fast does my new website load? We place great value on speed, because fast sites keep visitors and are rated better by search engines. Even a delay of a few seconds makes many users leave again (Google), and…
Questions About SEO and Google Ads
- Can you guarantee me first place on Google? No, and you should be skeptical if anyone promises that. Search engines decide the order of results based on many factors that change constantly and that no one fully controls…
- How long does it take for SEO to take effect? Search engine optimization is a long-term investment, not a switch you flip. First movements are often seen after a few weeks, noticeable improvements usually after several…
- What is the difference between SEO and Google Ads? SEO improves your placement in the unpaid, organic search results. It works long-term and costs no amount per click, but it takes time to take effect. Google Ads, by contrast, are…
- Are Google Ads worthwhile for a local business? Frequently, yes. With ads you precisely reach people who are searching right now for your services in your region, for example a tradesperson in Hildesheim or a restaurant in…
- Do you also optimize existing websites for search engines? Yes. We analyze your existing site thoroughly and find out where visibility is being given away, for example through an unclear page structure, slow load times, missing or thin…
- How do you measure the success of SEO and ads? We look at comprehensible metrics instead of gut feeling: how many people find your site, through which search terms they come, on which positions you appear and how many…
Questions About Costs and Process
- What does a professional website cost? That depends heavily on the scope: a compact business-card site with few pages is significantly cheaper than an extensive site with many subpages, custom functions or an online…
- Is the initial consultation chargeable? No. The initial consultation is free and without obligation. We take the time to understand your starting point, your goals and your target audience and tell you openly what makes…
- How does a website project work with you? In clear, comprehensible steps. First we discuss your goals, target audience and content, then we create a concept with site structure and a quote. After your approval, we design…
- How long does it take until my website is online? A manageable website can often be implemented in a few weeks. More extensive projects with a lot of content, an online shop or special functions take correspondingly longer. A key…
- Are there ongoing costs after launch? Yes, some ongoing costs usually arise: for the domain, hosting in Germany and optionally for maintenance. These items are usually manageable and itemized transparently in advance…
- Can I implement a project in stages? Yes, we often even recommend it. You start with a solid, professional base appearance that goes online quickly, and later expand step by step with additional pages, an online shop…
Technical Questions
- Where is my website hosted? We rely on hosting on servers in Germany. This means short paths and therefore fast load times for your visitors from the region, good reachability and, above all, the full…
- Do I need my own domain? Yes, your own domain like your-company.invalid is the foundation of a professional appearance. It looks more serious than an address with a free provider, strengthens your brand…
- Is my website GDPR-compliant? We design websites to meet the requirements of the General Data Protection Regulation: encrypted transfer over HTTPS, privacy-friendly handling of cookies, a clean consent banner…
- Can you set up an online shop? Yes. We build online shops based on Shopware Community Edition, a powerful open-source solution developed in Germany without ongoing license fees. With it, products, variants…
- What happens to my email addresses during a move? When switching to us, we pay particular attention to preserving your existing email addresses so they continue to work. Email and website are technically tied to the domain but…
- Does my website work in all browsers? We develop according to current web standards, so that your website can be reliably displayed and operated in all common, current browsers, on computer, tablet and smartphone…
Support and Maintenance
- What happens after the launch of my website? After the launch, the actual operation begins, because a website is not a one-off project but a living tool. On request, we take over the ongoing care: regular updates, automatic…
- Why does my website need maintenance? A website consists of software that, like any program, must be updated regularly. Without updates, security gaps arise that automated attacks exploit, and outdated software is…
- Can you also support a website that is not from you? Yes, that happens frequently. We also take over existing websites that were originally built by someone else, for example when the previous support has fallen away or you would…
- How quickly do you respond to problems? That depends on the chosen maintenance package, which we tailor to how important your website is for your business. Through our monitoring, we often learn of outages or anomalies…
- Can my website be extended later? Yes, at any time. Your website should grow with your company instead of holding you back. You can later add additional pages, add an online shop, build up multilingual content or…
- Am I bound to a long-term contract? We rely on fair, transparent terms instead of restrictive contracts. We discuss the durations and conditions of the maintenance openly in advance, so you know exactly what you are…
Question not covered?
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