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Laws, courts and authorities

VSBG

Abbreviation for Verbraucherstreitbeilegungsgesetz

In short and in plain language

The VSBG is a German law on disputes between firms and consumers.

It is about settling such disputes without a court.

It can require a note on the website. This depends on the size of the firm and its offer. The note says if the firm takes part in settling disputes.

Definition
The VSBG is the German Consumer Dispute Resolution Act and governs out-of-court settlement of disputes between businesses and consumers. Depending on company size and offer, it can require the website to state whether the business takes part in dispute resolution.