Support and Maintenance
With the launch, a project is not finished; instead, ongoing operation begins. A website needs care to stay secure, fast and current. The following questions illuminate how we continue to accompany you after launch, in detail also on our website maintenance page. Why regular care is no luxury is shown in the article on website maintenance and security.
In short and in plain language
On this page you will find questions and answers on the topic “Support and Maintenance”.
Each question has its own page with the answer. Below the question you see the start of the answer. Click on a question. Then you can read the whole answer.
At the bottom, a link takes you back to all questions.
- What happens after the launch of my website? After the launch, the actual operation begins, because a website is not a one-off project but a living tool. On request, we take over the ongoing care: regular updates, automatic…
- Why does my website need maintenance? A website consists of software that, like any program, must be updated regularly. Without updates, security gaps arise that automated attacks exploit, and outdated software is…
- Can you also support a website that is not from you? Yes, that happens frequently. We also take over existing websites that were originally built by someone else, for example when the previous support has fallen away or you would…
- How quickly do you respond to problems? That depends on the chosen maintenance package, which we tailor to how important your website is for your business. Through our monitoring, we often learn of outages or anomalies…
- Can my website be extended later? Yes, at any time. Your website should grow with your company instead of holding you back. You can later add additional pages, add an online shop, build up multilingual content or…
- Am I bound to a long-term contract? We rely on fair, transparent terms instead of restrictive contracts. We discuss the durations and conditions of the maintenance openly in advance, so you know exactly what you are…